Last Updated: January 18th, 2023
Welcome to CapCut (the “Platform”). The Platform is provided and controlled by Bytedance Pte. Ltd. (“we” or “us”).
The Platform includes the CapCut mobile software applications ("CapCut APP"), software applications deployed on the desktop ("CapCut Desktop version"), the official CapCut website ("CapCut Web"), CapCut services in other forms now existing or hereafter devised, related Software Development Kit ("SDK") and Application Programming Interface ("API") for you through third-party websites and software applications to access and use the Platform and the Services. The version of the Platform may differ for factors such as the jurisdiction from which you access the Platform and the device you use. The Services, in full or in part, may not be available in all jurisdictions, for all devices or in all languages. You should obtain, download, and install the appropriate version according to the actual device conditions of your jurisdiction.
Please note that “Supplemental Terms - Jurisdiction Specific” at the end of this Policy may apply to you depending on the jurisdiction from which you are accessing and using the Platform and/or the Services, which are deemed to be incorporated into this Policy by reference.
For the purposes of this Policy, unless the context otherwise requires, “you” and “your” means you, the user of the Services, and “information” means information which we collect about you or which is provided to us by you, including your personal data.
What information do we collect about you?
We collect and process information about you when you register for an account, upload content to the Platform (where such features are available), interact with the Services, or in accordance with our request. We may also collect information about you through automated means when you access our Platform or use the Services. These include technical and behavioural information about your use of the Services. We may still collect information about you if you interact with the Platform without creating an account.
How will we use the information about you?
We use your information to provide the Platform and Services to you and to improve, develop and administer it. We use your information to, among other things, ensure your safety. We may also use your information to serve and measure personalized advertising and promote the Platform.
Who do we share your information with?
We may share your information with business partners and service providers who help us deliver the Platform, send notifications to you, or conduct analysis. We may also share your information with any member of our corporate group to improve the Platform, allow you to access other services provided by members of our corporate group, or for internal business purposes. Where and when required by law, we will share your information with law enforcement agencies or regulators and other third parties, in order to, for example, respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of the Platform, our affiliates, users, or the public.
How long do we retain your information?
We generally retain your information for as long as it is necessary to provide you with the Services and fulfill our contractual obligations and rights in relation to the information involved. We will also retain your information if we believe it is or will be necessary for the establishment, exercise or defence of legal claims.
How will we notify you of any changes to the Policy?
1. The types of information we collect
We may collect the following information about you:
Information you choose to provide.
Information we collect automatically.
Information we obtain from other sources. We may receive information about you from other sources, including through service providers, business partners, or other third parties. For example, if you access third-party services through the Platform or Services or share information about your experience on the Services with others, we may collect information from these third-party services. If you choose to sign up or log in to use the Platform using your social media network account details (e.g., Facebook) or account details with other third parties (e.g., Apple), we may collect information from these services, including your username, public profile, your liked songs on that social network (where applicable), and information about your use of that service.
3. How we use your information
We will use the information we collect about you in the following ways:
4. How we share your information
This section sets out how we may share your information with third parties.
Service Providers and Business Partners
We may share the categories of personal information listed above with our service providers and business partners (whether in or outside your country) in order to provide you with the Platform and Services for the purposes as set out in this Policy. For example, we may share your personal information with:
Our Corporate Group
We may share the categories of personal information listed above with any member of our group, in or outside your country, for the purposes set out in this Policy, as permitted by applicable law. This includes our subsidiaries, our ultimate holding company and its subsidiaries, or companies that we control, are controlled by or under common control, and our service providers and business partners. We may share your information in this manner to assist in the improvement and optimization of the Platform, or for our internal business purposes.
Third-Party Social Network Services
If you choose to sign up or log in to use the Platform with your other social network account details or other third-party service account details or choose to link your Platform account with other social network accounts, these third-party services may be able to collect information about you, including information about your activity on the Platform, and they may notify your connections on the third-party services about your use of the Platform, in accordance with their privacy policies. If you choose to allow a third-party service to access your account, we will share certain information about you with the third-party service, such as your app ID, access token, and the referring URL. Depending on the permissions you grant, the third-party service may be able to obtain your account information and other information you choose to provide. Where you opt to share User Content you created or uploaded on the Platform to other social media platforms, your User Content, username and accompanying text (if any) will be shared on such platforms.
Advertising and analytics partners
Depending on the jurisdiction from which you access our Platform, we may share information collected through your use of our Platform (such as mobile identifiers and your device’s IP address, and related information about your inferred location and use of the Platform) with our advertising partners. These partners help us deliver relevant advertising across our Platform and on other platforms, some of which may be based on your activity across other sites and services. This information is typically collected through Cookies and similar tracking technologies. We may also share aggregate information about how those ads have performed to help those advertisers measure the effectiveness of their advertising campaigns.
We may share your information with law enforcement agencies, public authorities, or other entities if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
Sale or merger
We may also disclose your information to third parties:
We may share all of the information we collect in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sales, or in the unlikely event of bankruptcy.
With your consent
Finally, we may share information with third parties with your consent or at your direction.
The Platform and Services may contain links to content maintained by third parties who we do not control. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy.
5. Where we store your information
The information about you that we collect from you may be transferred to, and stored at, a destination inside or outside of your country, for the purposes as described in the Policy. We will take reasonable steps to secure your information and treat it in accordance with this Policy. Where we transfer any personal data out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws, including by entering into data transfer agreements with the recipient to ensure your personal data is accorded an adequate level of protection.
6. Your choices and rights
On some versions of the Platform, you can access and edit most of your profile information by signing into your account, and you may also be able to control how you use the Platform by visiting your in-app settings, including to decide whether you see certain types of advertising on the Platform. You may also be afforded rights in your country under applicable laws such as the ability to access your data, delete your data, and potentially others. If you have any questions on how to use the settings or want to know about any rights with regard to your personal data you may have in the country where you live, please contact us at firstname.lastname@example.org.
7. The security of your information
We will take reasonable steps to secure your information and treat it in accordance with the Policy. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. We have put in place technical and organizational measures that we will amend and update from time to time to improve the overall security of our systems.
8. Data retention
We generally retain your information for as long as it is necessary to serve the purpose(s) for which such information was collected, including to provide you with the Platform or the Services. However, there are occasions where we are likely to keep this information longer in accordance with our legal obligations or where it is necessary for the establishment, exercise or defense of legal claims.
After you have terminated your use of our Platform or Services, we may store your information in an aggregated and anonymized format. Notwithstanding the foregoing, we may also retain any information as reasonably necessary to comply with our legal obligations such as to allow us to resolve and litigate disputes, and to enforce our agreements.
9. Information relating to children
The Platform is not directed at or suitable for use by children under the age of 13 or the equivalent minimum age in the relevant jurisdiction (“minimum age”). Users under the minimum age are not allowed to use the Platform. If we become aware that personal information has been collected from a person under the relevant age, we will delete the user’s information in accordance with applicable law. If you believe that we may have information about or collected from a child under the minimum age, please contact us at email@example.com.
In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at firstname.lastname@example.org and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the relevant data protection authority or follow the dispute process provided in the Terms of Service.
Unless otherwise explicitly stated under this Policy, if there is any inconsistency among different language versions, the English version shall prevail.
Questions, comments and requests regarding this Policy are welcomed and should be addressed to:
CapCut, Bytedance Pte. Ltd.
Address: 1 Raffles Quay, #26-10, South Tower, Singapore 048583
In the event of a conflict between the provisions of the Supplemental Terms – Jurisdiction Specific that are relevant to your jurisdiction from which you access or use the Services, and the rest of the Policy, the relevant jurisdiction’s Supplemental Terms – Jurisdiction Specific will supersede and control.
If you are using our Services in the United States, the following additional terms apply:
Your Rights and Choices
Depending on where you live, you may be entitled to certain rights with respect to your personal information, as described below:
For United States users, the Platform does not sell your personal information or share your personal information with third parties for purposes of cross-context behavioral advertising where restricted by applicable law.
Although some of the information we collect may be considered sensitive personal information, we only process such information in order to provide the Platform and within other exemptions under applicable law, such as when we process your sensitive personal information in order to perform the services or provide the goods you request from us.
You may exercise these rights by submitting your request via the following methods:
Address: 1 Raffles Quay, #26-10, South Tower, Singapore 048583
You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.
We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account.
You may appeal any decision we have made about your request by replying to the communication you receive from us communicating your decision. We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on this Platform may change or no longer be available to you.
Other California Rights
If you are using our Premium Services on the website referred to as CapCut Web version in the United States, the following additional terms apply: Bytedance Inc. will be the controller of the data generated and uploaded by you when using our Premium Services, and will be bound by this Policy.
EEA, Switzerland and UK
If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:
Legal bases for processing.
|Processing purpose||Legal basis|
|To enable us to administer, operate, and provide the Platform to you including to create accounts and process your transactions and to provide you with troubleshooting.||Processing is necessary to perform the contract governing our provision of the Platform or to take steps that you request prior to signing up for an account to use the Platform.|
|To understand how you use the Platform, including reviewing user feedback, to monitor, improve and develop the Platform and conduct product development.||The processing is necessary for our legitimate interests, namely, to identify and resolve issues with the Platform and to improve the Platform.|
|To provide users with personalized advertising.||We ask for your consent to serve you with personalised ads based on your activity on and off the Platform.|
|To comply with any legal obligation, including where necessary to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority.||This processing is necessary in order to comply with our legal obligations.|
|To communicate with you, including to notify you about changes to the Platform, provide customer support to you and send you other service-related messages.||The processing is necessary for the performance of a contract with you.|
|We may use this information to send you marketing communications in accordance with your preferences.||The processing is necessary for our legitimate interests, namely to promote new developments and features of our Platform. We will obtain your consent to send you messages where required by law.|
|To enforce our terms, conditions and policies, including to ensure that you are old enough to use the Platform.||The processing is necessary for the performance of a contract with you.|
|To help us detect abuse, fraud, and illegal activity on the Platform.||The processing is necessary for our legitimate interests, namely, to ensure that the Platform is safe and secure.|
International data transfers
If you normally reside in the European Region, the personal data that we collect from you will be further transferred to, and stored at, a destination outside of the European Region (for instance, to our service providers and partners). These transfers are made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission, If you wish to enquire further about these safeguards, please contact us at email@example.com.
You have the following rights:
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Please send an e-mail to us if you would like to exercise any of your rights firstname.lastname@example.org.
If you are based in the United Kingdom, our designated GDPR representative is:
Cosmo Technology Private Limited
2 Temple Back East
If you are based in the EEA or Switzerland, our designated GDPR representative is:
Mikros Information Technology Ireland Limited
Mespil Business Centre
Legal grounds for data processing: When we process your personal data, we rely on your consent, performance of a contract, our legitimate interest and obligations to process personal data, when we so required by law.
Where we store your personal data: Your personal data may be transferred from Russia to Singapore and stored in that location, outside of the country where you live.
Public profiles. We rely on your consent to public distribution of personal data, when your account settings are 'Public Profile'. You can change your profile to private by changing your settings to 'Private Account' in “Manage my account” settings.
If you are using our Services in Brazil, the following additional terms apply:
Exercise of data protection rights. Brazilian law provides certain rights to individuals with regard to their personal data. Thus, we seek to ensure transparency and access controls in order to allow users to benefit from the mentioned rights.
We will respond and/or fulfill your requests for the exercise of your rights below, according to the applicable law and when applicable, to the Brazilian General Data Protection Law - LGPD:
a. confirmation of whether your data are being processed;
b. access to your data;
c. correction of incomplete, inaccurate or outdated data;
d. anonymization, blocking or erasure of data;
e. portability of personal data to a third party;
f. object to the processing of personal data;
g. information of public and private entities with which we shared data;
h. information about the possibility to refuse providing personal data and the respective consequences, when applicable;
i. withdrawal of your consent.
Verifying your identity. For your safety and to allow us to make sure that we do not disclose any of your personal data to unauthorized third parties, in order to verify your identity and guarantee the adequate exercise of your rights, we may request specific information and/or documents from you before we can properly respond to a request received concerning your data. All data and documents received from you in the process of responding to your requests will be used for the strict purposes of analyzing your request, authenticating your identity, and finally responding to your request.
Limitations to your rights. In certain situations, we may have legitimate reasons not to comply with some of your requests. For instance, we may choose not to disclose certain information to you when a disclosure could adversely impact our business whenever there is a risk of violation to our trade secrets or intellectual property rights. In addition, we may refrain from complying with a request for erasure when the maintenance of your data is required for complying with legal or regulatory obligations or when such maintenance is required to protect our rights and interests in case a dispute arises. Whenever this is the case and we are unable to comply with a request you make, we will let you know the reasons why we cannot fulfill your request.
In case of doubt about your privacy, your rights or how to exercise them, please contact us through the form "Contact". If you have any questions about the processing of your personal data, we would like to clarify them.
International Transfer of Data. We share your personal data globally with companies of our business group to carry out the activities specified in this Policy. We may also subcontract the processing of data involved in the Services or share your personal data with third parties located in other countries. Your personal data may therefore be subject to privacy laws other than those applicable in your country.
Whenever we transfer your personal data to third parties located in other countries, we will ensure that these companies comply with applicable data protection laws and we will take all measures that are reasonably necessary to ensure the existence of adequate safeguards to protect your personal data and to ensure that are processed safely.
Language. The Policy may have been prepared in the English language and in the Portuguese language. If you are a user located in Brazil, you shall refer to the Portuguese version, which shall prevail.
DPO. If you wish to contact the Data Protection Officer, please contact us: email@example.com
If you are using our Services in South Korea, the following additional terms apply:
Data retention. We destroy personal data whose purpose of collection as consented to by you have been achieved, or whose periods of and use to which you consented to or which were provided in the Policy have expired; provided, however, we will continue to store your personal data for the following statutorily-prescribed periods, where applicable, including, but not limited to:
Destruction of Personal data. We destroy your personal data in a manner that renders it unrestorable by the relevant department.
If you are using our Services in Indonesia, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this Policy, the following terms shall prevail.
Age, Parental and Guardian Consent. By accessing and/or using our Services, you represent that you are at least 21 years of age or married or not under guardianship. If you are below 21 years old and you are not married, or under guardianship:
• you must obtain approval from your parent(s) or legal guardian(s); and
• your parent(s) or legal guardian(s) are responsible for: (i) all your actions in connection with your access to and use of the Services; (ii) your compliance with this policy; and (iii) ensuring that any of your participation in the Services will not, in any event, result in any violation of applicable laws and regulations relating to child protection.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing and/or using the Services.
Your Choices. You may withdraw your consent to our disclosure of personal data to third parties. Upon your request, we will ease to display, publish, transmit, disseminate, and/or open the access to your personal data to third parties. Please note that by withdrawing your consent to the disclosure and/or collection of your personal data, we may not be able to fulfill your requests and you may not be able to use some of Capcut's features and functionality.
You may request us to (i) disclose history of personal data that we have collected; and/or (ii) erase and dispose your personal data that we have collected on our server. Please note that by requesting us to erase and dispose your personal data, you may not be able to use some of Capcut's features and functionality.
To exercise any of your rights, contact us at: firstname.lastname@example.org.
Notification. In the event of any breach of personal data, we will notify you and provide you with information regarding such breach of personal data.
Data retention. We retain your information for as long as it is necessary to provide you with the service. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data. However, there are occasions where we are likely to keep this data for five (5) years (or longer if required) in accordance with our legal obligations or where it is necessary for the establishment, exercise or defence of legal claims.
After you have terminated your use of our Services and the five (5) years retention period has lapsed, we store your information in an aggregated and anonymised format. Non-personally identifiable information may be retained indefinitely for analytics.
If you are using our Services in Turkey, the following additional terms:
Data Controller Representative. You may contact our data controller representative in Turkey by email or mail to handle questions and complaints in connection with the processing of your personal data if you are in Turkey.
Ebulula Mardin Cad., Gül Sok. No. 2
Maya Park Tower 2, Akatlar-Beşiktaş 34335 Istanbul Turkey
Legal bases for the processing your personal data. We rely on the following legal bases while processing your personal data in accordance with Article 5 of the Law No. 6698 on Protection of Personal Data:
Your rights. According to Article 11 of the Data Protection Law, you have the following rights with respect to your personal data:
You may exercise your rights listed above by contact us at: please contact us at email@example.com.
The requests found in your application will be resolved as soon as possible according to the nature of your request and within thirty days at the latest free of charge. However, if your request incurs additional cost to our company, then you may be charged over the tariff fee determined by the Turkish Personal Data Protection Board.
Amendments. The following sections of the Policy do not apply to individuals in Turkey:
The following sentence at the end of the second paragraph of the introduction section: If you do not agree with this Policy, you should not access or use the Platform or Services.
The following sentence at the end of the Summary section: By accessing or using the Platform and our related websites, services, applications, products and/or content available on the Platform (collectively, the “Services"), you acknowledge that you have read and understood the practices described in this Policy, and hereby consent to us collecting, using, processing, disclosing or transferring your personal data in accordance with this Policy.
Language. This policy is available in English and Turkish. If there is any inconsistency or different interpretation between the English and Turkish versions, the Turkish text shall prevail.
United Arab Emirates
If you are using the Services in the United Arab Emirates (“UAE”), the following additional terms apply:
How we share your personal data
Governing law and dispute resolution
If you are using our Services in Vietnam, the following additional terms apply:
Age, Parental and Guardian Consent. By accessing and/or using the Services, you represent that you are at least 16 years of age or not under guardianship. If you are below 16 years old or under guardianship:
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) is not willing to open the account under their name, you must cease accessing the Services.
If you are using our Services in South Africa, the following additional terms apply:
If you are using our Services in Philippines, the following additional terms shall apply pursuant to the relevant laws, rules and regulations and issuances by the Philippines National Privacy Commission (“NPC”) on data privacy.
Your Rights. To the extent that the relevant laws, rules and regulations on data privacy recognize your rights and freedoms as data subjects, you shall have the right to information, object, access, rectification, erasure or blocking, lodge complaints before the NPC, damages and data portability. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
If you are using our Services in Egypt, the following additional terms apply:
If you use our services in Mexico, the following additional terms apply. In the event of a conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
To provide you with personalized advertising.
The above purposes are not necessary to provide the Platform, but allow us to provide you with a better experience. We offer you the ability to make choices about how we use and disclose your personal data. You can always limit the secondary purposes of personalized advertising by using the tools in the Settings that allow you to limit certain features.
We use both human and automated means to process your data.
How we share your personal data. We may share your personal data with a third party for purposes other than processing on our behalf. We will obtain your consent to such disclosure as required by applicable laws.
By providing us with your personal data and using our Platform, you agree to transfers that require your consent. You can always revoke your consent and exercise your rights as outlined below.
Language. The Policy may have been prepared in the English language and in the spanish language. If you are a user located in Mexico, you shall refer to the Spanish version, which shall prevail.
Your Rights. You have the following rights with respect to your personal data: access, rectification, cancellation, opposition, revocation of consent, limitation of use and disclosure of your data. You may exercise your rights by sending your request to firstname.lastname@example.org. To learn about the applicable requirements and the procedure for exercising your rights, please contact us at the above email address. If you are under 18 years of age, you may exercise your rights through a parent or guardian. Requests for your rights will be resolved as soon as possible according to the nature of your request.